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We maintain rapid response capabilities for emergency medical deliveries. Our dispatch team is available 24/7 and can typically have a courier en route within minutes of your call. Response times vary based on location and current fleet availability, but emergency requests receive our highest priority.

Our specialized fleet can handle a wide range of medical materials including lab specimens, pharmaceuticals, medical equipment, surgical supplies, blood products, and other temperature-sensitive materials. All transports are conducted with proper HIPAA compliance and chain of custody protocols.

Yes, all our vehicles are equipped with GPS tracking systems. You'll receive automated notifications at pickup, during transit, and upon delivery. Our customer service team can provide real-time updates on your shipment's status at any time during transport.

We primarily serve the Raleigh-Durham metropolitan area and surrounding regions in North Carolina. For deliveries outside our standard service area, please contact us to discuss special arrangements and extended coverage options.

We maintain strict HIPAA compliance through digital logging, tamper-evident packaging, time-stamped signatures, and comprehensive chain of custody documentation. All our couriers are trained in healthcare privacy regulations and follow secure handling protocols for all medical materials.