Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, billing address)
• Service details (pickup and delivery locations, shipment contents)
• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our medical courier services
• Process your service requests and payments
• Communicate with you about your shipments
• Improve our services and customer experience
• Comply with HIPAA and other regulatory requirements
• Prevent fraud and ensure service security

3. HIPAA Compliance

As a medical courier service, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality of protected health information (PHI) and implement appropriate administrative, physical, and technical safeguards to protect your data.

4. Information Sharing

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations or protect our rights
• In connection with a business transaction (merger, acquisition)

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• File a complaint with relevant regulatory authorities

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: